The Flow Research Collective is a rapidly growing peak performance research and training organization focused on the neuroscience of flow states.
We train business leaders to improve their performance by accessing flow more consistently. Our Executive Director is New York Times bestselling author Steven Kotler.
Steven’s work on flow and peak performance has been featured everywhere from Harvard Business Review to Time Magazine and Forbes.
You may have seen Steven on The Joe Rogan Experience or come across one of his many bestselling books, like Stealing Fire, BOLD, ABUNDANCE & The Rise of Superman.
The Flow Research Collective is looking for an experienced Head of Client Success, capable of crafting a delightful client experience, managing Client Success Reps to ensure great relationships are created with our clients, and managing Community Managers to facilitate an environment for our clients to collaborate and share in all areas related to flow.
The Head of Client Success will be primarily responsible for increasing customer LTV as the main KPI of their work spanning management, process design, and of course user experience.
Success for this person is creating a magical experience for our clients to hit their moonshot goals, ensuring relationships with all clients are excellently and proactively handled, and managing and building a team of like-minded people to make that delightful client experience happen.
You can work from anywhere you want as our entire team is distributed.
Very competitive hourly rate per session, plus significant performance based incentives.
The position is full time. We expect you to work around 40 hours per week, but we believe success is based on results, not time.
This position is compensated at 250k+ per year. This is 100% commission, so the upside is tremendous, and an excellent closer could easily make more. Additionally, because the leads are warm and the call volume is high, the pay is a lot more stable than other commission-only jobs. Also it's more fun because we have a great product ;)
Our team is spread across the globe. Our Executive Director, Steven Kotler is in the Lake Tahoe area. Our COO, Rian Doris is based in Costa Rica. Our Director of Operations, Melissa, is in New York. And our coaches and clients are all around the world!
"Working at the Flow Research Collective is phenomenal because the organization embodies exactly what it teaches. I learn so much and am surrounded by the best of the best. It’s a dream come true!”—Troy Erstling, Head of Enrollment
#1 — This Is Your Chance To Build A Movement That Produces Incredible Results & Has A Huge Positive Impact On The World.
This is an opportunity to take something you deeply resonate with—flow and science-backed peak performance—and make it an integral part of people’s lives.
#2 — You’ll Take Your Relationship, Systems, And Project Management Skills To A Whole New Level.
Our mission is to “build the world’s most effective peak performance training to help more people spend more time in flow.” Your role will be to create a beautiful journey for the people who want to spend more time with flow. This will require leadership on many levels, and you’re going to need to live and breath high performance within your own life as well. If you want a special opportunity to make a deep impact on people’s lives—great, this may be a fit.
#3 — You’ll Be Part Of A Team Having A Positive Impact on Millions of People.
Every day, we get dozens of messages from clients telling us that our content has been incredibly helpful to them. We’re immensely grateful to be able to have this positive impact on people.You’re going to be a critical part of helping us expand and deepen this impact so we can reach more people and improve more careers and lives.