The Flow Research Collective is a rapidly growing peak performance research and training organization focused on the neuroscience of flow states.
We train business leaders to improve their performance by accessing flow more consistently. Our Executive Director is New York Times bestselling author Steven Kotler.
Steven’s work on flow and peak performance has been featured everywhere from Harvard Business Review to Time Magazine and Forbes.
You may have seen Steven on The Joe Rogan Experience or come across one of his many bestselling books, like Stealing Fire, BOLD, ABUNDANCE & The Rise of Superman.
The Flow Research Collective is looking for a leading Director of Performance Programs, who manages and scales world-class program delivery and client experience.
This person is obsessed with creating premier client journeys. They know how to design, run, and scale exceptional client experience from point of sale to completion. They are constantly thinking through the lens of client-focused KPIs, such as: Client Satisfaction Score (CSAT), Client Completion %, and Net Promoter Score (NPS). Everything they do is geared toward improving these numbers. In fact, they are relentless about improving these numbers and do everything in their power to constantly lift them. They ensure relationships with all clients are excellently and proactively handled. They have the ability and the drive to be both external-facing to the client and internal-facing in leading program operations management.
The Director of Performance Programs is an operations rockstar. They are focused on executing on systems and processes to proactively improve client experience and capture client wins to exponentially grow our overall client testimonial and referral database. This person ensures we constantly go above and beyond and blow minds so that our customers cannot stop talking about their Programs.
This person manages and continues to build a team of rockstar talent to deliver on exceptional experience. They have the people skills to manage Client Support Representatives and Peak Performance Coaches. They manage and run all processes related to hiring and scaling premier coaching services to our clients.
The Director of Performance Programs cannot help but ideate and improve upon the client journey. They are constantly finding ways to improve, expand, automate, and systematize pristine client services and program delivery.
This is a moonshot opportunity for anyone wanting to lead world-class Flow Programs to an exponentially growing client base!
You can work from anywhere you want as our entire team is distributed globally.
Very competitive hourly rate per session, plus significant performance based incentives.
The position is full time.
A world in which millions of leaders have the ability to access flow state, on demand.
To build the world’s most effective tools for unlocking peak performance.
We are accepting applications for a VP of Marketing to join our rapidly growing team.
Our team is spread across the globe. Our Executive Director, Steven Kotler is in the Lake Tahoe area. Our COO, Rian Doris is based in New York. Our Director of Operations, Melissa splits her time between Europe and North America. And, our coaches and clients are all around the world!
"Working at the Flow Research Collective is phenomenal because the organization embodies exactly what it teaches. I learn so much and am surrounded by the best of the best. It’s a dream come true!”—Troy Erstling, Head of Enrollment
#1 — This Is Your Chance To Build A Movement That Produces Incredible Results & Has A Huge Positive Impact On The World.
This is an opportunity to take something you deeply resonate with—flow and science-backed peak performance—and make it an integral part of people's lives.
#2 — You’ll Take Your Relationship, Systems, And Project Management Skills To A Whole New Level.
Our mission is to “build the world’s most effective peak performance training to help more people spend more time in flow.” Your role will be to create a beautiful journey for the people who want to spend more time with flow. This will require leadership on many levels, and you’re going to need to live and breath high performance within your own life as well. If you want a special opportunity to make a deep impact on people's lives—great, this may be a fit.
#3 — You’ll Be Part Of A Team Having A Positive Impact on Millions of People.
Every day, we get dozens of messages from clients telling us that our content has been incredibly helpful to them. We’re immensely grateful to be able to have this positive impact on people.You’re going to be a critical part of helping us expand and deepen this impact so we can reach more people and improve more careers and lives.