Now Hiring:

Community Manager

The Flow Research Collective is looking for an experienced Community Manager, capable of facilitating a rewarding and hospitable environment for our clients to collaborate and share in all areas related to flow.
Apply Now
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The flow research collective

Our Company

The Flow Research Collective is the fastest-growing peak performance research and training organization in the world. Serving over 250,000 students with clients in 130 countries, we are focused on the neuroscience of flow states.

Research shows that flow boosts creativity, productivity, and learning rates by as much as 500%. We train business leaders to radically improve their performance by accessing flow consistently and reliably. Our Executive Director is New York Times bestselling author and two-time Pulitzer Prize nominee Steven Kotler.

Steven’s work on flow and peak performance has been featured everywhere from Harvard Business Review to Time Magazine and Forbes.

You may have seen Steven on The Joe Rogan Experience or come across one of his many bestselling books, like The Art of Impossible, Stealing Fire, Bold, Abundance, and The Rise of Superman.

About This Role:

The Role

The Flow Research Collective is looking for an experienced Community Manager, capable of facilitating a rewarding and hospitable environment for our clients to collaborate and share in all areas related to flow.

The Community Manager will be primarily responsible for managing our course environments, handling and organizing all inquiries within our CRM, and proactively anticipating customer needs at every turn. Client obsessed, your job is to ensure no client gets lost on their program journey. Increasing customer LTV is the main KPI of your work scope, while interfacing with clients and maintaining backend records for our coaches and operations team.

Success for this person is all about creating a magical experience for our community to stay engaged and informed, ensuring relationships with all clients are excellently and proactively handled, and working with a team of like-minded people to make that delightful client experience happen.

The Flow Research Collective is looking for an experienced Community Manager, capable of facilitating a rewarding and hospitable environment for our clients to collaborate and share in all areas related to flow.

The Community Manager will be primarily responsible for managing our course environments, handling and organizing all inquiries within our CRM, and proactively anticipating customer needs at every turn. Client obsessed, your job is to ensure no client gets lost on their program journey. Increasing customer LTV is the main KPI of your work scope, while interfacing with clients and maintaining backend records for our coaches and operations team.

Success for this person is all about creating a magical experience for our community to stay engaged and informed, ensuring relationships with all clients are excellently and proactively handled, and working with a team of like-minded people to make that delightful client experience happen.

Location & Hours

You can work from anywhere you want as our entire team is distributed.

The position is full time.

Qualifications

  • You are passionate about Peak Performance or Flow science and dramatically improving people's lives.
  • You are passionate about building communities and creating incredible client experiences.
  • You have 5+ years of experience in events management, community building or other client success management roles.
  • You have a stellar record of managing to outcomes and consistently outperforming with high levels of responsibility.
  • Your communication and customer service skills are top notch.

This is for you if...

  • You dream of having full autonomy over managing a community, being supported yet unrestricted in your ability to create an incredible experience for the clients you serve.
  • You are highly organized and adaptable, handling a myriad of responsibilities effortlessly.
  • You know how to handle multiple customer tickets and work fast to alleviate issues within 24 hours.
  • You are skilled in relationship building and understand how to artfully communicate in various situations.
  • You have significant experience with client success, account management, business processes, and project management.
  • You thrive on handling inquires, always go the extra mile and produce positive outcomes.
  • You are passionate about bringing fire to a community to create positive change in the world.
  • You want to support high flow lifestyles for people so that they can achieve their impossible.
Apply Now
OUr Team

Who Will You Work With?

Our team is spread across the globe. Our CEO, Rian Doris is based in Los Angeles. Our COO, Shane Mileham is a full time nomad. Our Director of Operations, Melissa, lives between New York and Spain. And our coaches and clients are all around the world!

"
Troy Erstling, Head of Enrollment:
Working at the Flow Research Collective is phenomenal because the organization embodies exactly what it teaches. I learn so much and am surrounded by the best of the best. It’s a dream come true!
We’ve worked with and spoken to:

The Top Three Reasons To Join The Flow Research Collective Team:

1) This Is Your Chance To Build A Movement That Produces Incredible Results & Has A Huge Positive Impact On The World. This is an opportunity to take something you deeply resonate with—flow and science-backed peak performance—and make it an integral part of people's lives.

2) You’ll Take Your Relationship, Systems, And Project Management Skills To A Whole New Level.  Our mission is to “build the world’s most effective peak performance training to help more people spend more time in flow.” Your role will be to create a beautiful journey for the people who want to spend more time with flow. This will require leadership on many levels, and you’re going to need to live and breath high performance within your own life as well. If you want a special opportunity to make a deep impact on people's lives—great, this may be a fit.

3) You’ll Be Part Of A Team Having A Positive Impact on Millions of People. Every day, we get dozens of message from clients telling us that our content has been incredibly helpful to them. We’re immensely grateful to be able to have this positive impact on people. You’re going to be a critical part of helping us expand and deepen this impact so we can reach more people and improve more careers and lives.

Apply Now
Our mission

Why is Flow our focus?

Over half a decade of research has found flow to be highly correlated with measures of performance. From creativity, decision-making and information processing to skill acquisition, collaboration and motivation.

500% Increase in executives’ productivity.

3 days of heightened creativity after the flow state

+490% faster skill acquisition

+430% increase in creative problem solving

More about flow research collective

Watch our Zero To Dangerous trailer and learn more about our methodology:

Thoughts on Our Thought Leadership:

Ray Kurzweil:

“A game-changing account of the secrets of ultimate human performance—a must for anyone interested in seriously raising the level of their game.”

Google Director Of Engineering

Elon Musk:

“Essential for anyone looking for a better tomorrow.”

Tesla, SpaceX, and Boring Company CEO

Arianna Huffington:

“A reminder of the infinite possibilities for doing good when we tap into our own empathy and wisdom.”

CEO, Huffington Post

Michael Dell:

“Inspiring, filled with incredible insights… a practical how-to game plan for going big and impacting the world.”

CEO, Dell Computers

Bill Clinton:

“A visionary roadmap for people who believe they can change the world.”

Former US President

Tony Robbins:

“Required reading for anyone who wants to surf above the tsunami of change.”

Entrepreneur, life and business strategist

Anousheh Ansari

“Mindblowing. Deep lessons about all of the extraordinary opportunities before us!”

CEO, XPRIZE; First Private Female Astronaut

Pharrell Williams:

“Every entrepreneur and leader needs to understand the transformation and opportunities to plan and prepare. The future is faster than you think.”

Artist, Producer, and Musician

Check out some of our many success stories:

Tucker Max

4 x NYT Bestselling Author & CEO of Book In A Box:

“This will probably end up adding millions of dollars to my career. I know it’ll make me happier, reduce friction in my life and improve my output. I’m pissed I didn’t do this earlier. If I had taken this ten years ago, it would have saved me so much time, and money, and pain and aggravation.”

Sean McCormick

Host of the Optimal Performance Podcast with Natural Stacks:

“The value was so huge. My productivity leveled up so fast that it produced major new career opportunities which meant I couldn’t even finish the training! It literally did what it promised faster than I could finish it. Amazing stuff.”

Nichol Bradford

Executive Director & Co-Founder of the Transformative Lab & Conference

“When you get into Flow you’re more creative, you draw more conclusions between things, you see patterns that you wouldn’t otherwise see. It has literally given me more of my life back!”

Vishen Lakhiani

Founder and CEO of Mindvalley, Author of NYT bestseller The Code of the Extraordinary Mind

"Steven is the author I’ve read more than any others over the past five years. His training will speed up your progress by months!"

Kristen Ulmer

Fear Specialist & Former Professional Extreme Skier

“I wish I had done this workshop before it as things would have gone even better and I’d have been a lot more successful!"

Aurael Christall

Creative Genius and Visionary Entrepreneur

"Training with Steven Kotler and the Flow Research Collective has done more to improve my personal performance and professional productivity than everything I’ve done collectively in the 50 years. I’ve tuned up my daily habits, aligned with my massively transformative purpose, set clearly bodacious goals and have become a ferocious peak performer! I recommend this work to anyone who is serious about leveling up to a high flow lifestyle."

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